Refund Policy

Last updated: 24.09.2025

At USC MARKET PLACE PTY, we offer a comprehensive 180-day full refund policy on all our services and courses. If you're not completely satisfied, you can request a full refund within 180 days of your purchase.

What's Covered:

How It Works:

Step 1: Contact Us

Email us at [email protected]

Step 2: Brief Explanation

Tell us why you're requesting a refund

Step 3: Full Refund

Processed within 5-7 business days

Refund Terms & Conditions

Eligibility

Refund requests must be made within 180 days of purchase
Request must be submitted in writing via email
Original payment method will be credited
No questions asked – we trust your judgment

Processing Time

Refund requests are processed within 24-48 hours of receipt
Credit card refunds typically appear within 5-7 business days
PayPal and other payment methods: 3-5 business days
Bank transfers may take up to 10 business days

What Happens After Refund

Access to courses and materials will be revoked
Any certificates earned will be voided
Future consultations will be cancelled
You’re welcome to re-purchase at any time

Partial Refunds

For bundled services or annual subscriptions, we offer pro-rated partial refunds based on unused portions of your service, even after the 180-day window has passed.

Questions About Our Refund Policy?

Our customer support team is here to help with any questions about refunds or our services.

Email Support

[email protected]

Phone Support

+610478745200

Our Office

Level 10 443 Toorak Road Toorak